View source for Prism Party:Contact us

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 | title     = Contact us
 | subtitle  = Need to get in touch? Here are some ways you can reach us!
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== Hey! Let's have a chat. ==
{{SITENAME}} aims to provide a fun, safe, and inclusive place for everyone to play! While we strive to make our network as polished and worry-free as possible, we understand the occasional need to report issues or seek assistance. Here are some of the ways you can reach out to us for comment!

Regardless of the method you choose, please remember to be patient! {{SITENAME}} is a network of volunteers; instant responses are not guaranteed.

=== Discord ===
For quick responses from our [[Staff]] team, you can create a ticket from within our {{Discord|Discord server}}.
# Create an account or log into Discord.
# Join our Discord server using this link: {{Discord}}
# [[Guide:Verifying|Verify]] and link your Minecraft account with the server.
# Create a private ticket using the form in the {{At|#|general-support|https://discord.com/channels/614592231428587522/647507695586508800}} channel, or use {{At|#|community-help|https://discord.com/channels/614592231428587522/650361377466351616}} for public server inquiries.

=== Forums ===
For non-urgent inquiries about the server, {{SITENAME}} has a community-facing forums for help and support threads.
# <span class="plainlinks">[https://{{SERVERNAME}}/index.php?title=Special:UserLogin&returnto=Special%3AWikiForum&returntoquery=forum%3D7 Log in]</span> or <span class="plainlinks">[https://{{SERVERNAME}}/index.php?title=Special:CreateAccount&returnto=Special%3AWikiForum&returntoquery=forum%3D7 Create an account]</span>.
# <span class="plainlinks">[https://{{SERVERNAME}}/index.php?title=Special:WikiForum&wfaction=addthread&forum=7 Create a new thread]</span> within our Community Help forum.

=== In-game ===
For urgent assistance while in-game, you can use the {{CMD|helpop [reason]}} command. Please note that this command alerts all of staff, is publicly visible, and is typically reserved for emergency use. For inquiries, please wait for online staff to become available, or use another method.

=== Email ===
For confidential or important matters, you can email {{SITENAME}}'s support address. This address is only monitored by the server founder and is checked on a daily basis. Remember to be as detailed as possible within your email.

{{Spoiler box
|header  = Click to show email address
|content =
Email us: <span class="plainlinks">[mailto:support@prismparty.net support@prismparty.net]</span>
}}

== Feedback form ==
For general feedback or concerns, {{SITENAME}} has an [[staff:Prism_Party:Feedback|anonymous feedback form]]. Submissions to this form are visible only to [[Staff|Admins]] or higher. Due to the anonymous nature of this form, you will not receive a response or acknowledgement should you submit a response here. Submissions to this form are not checked on a regular basis; if you require urgent attention, consider contacting us through another means first. 

[[Category:Prism Party community]]
{{DISPLAYTITLE:Contact us}}
{{Short description|Have a comment? Let us know!}}