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{{ | {{DynHeader | ||
| pretitle = Now viewing | |||
| title = Contact us | |||
| subtitle = Need to get in touch? Here are some ways you can reach us! | |||
}} | |||
== Hey! Let's have a chat. == | == Hey! Let's have a chat. == | ||
| Line 11: | Line 14: | ||
# Create an account or log into Discord. | # Create an account or log into Discord. | ||
# Join our Discord server using this link: {{Discord}} | # Join our Discord server using this link: {{Discord}} | ||
# [[Verifying|Verify]] and link your Minecraft account with the server. | # [[Guide:Verifying|Verify]] and link your Minecraft account with the server. | ||
# Create a private ticket using the form in the | # Create a private ticket using the form in the {{At|#|general-support|https://discord.com/channels/614592231428587522/647507695586508800}} channel, or use {{At|#|community-help|https://discord.com/channels/614592231428587522/650361377466351616}} for public server inquiries. | ||
=== Forums === | === Forums === | ||
| Line 30: | Line 33: | ||
Email us: <span class="plainlinks">[mailto:[email protected] [email protected]]</span> | Email us: <span class="plainlinks">[mailto:[email protected] [email protected]]</span> | ||
}} | }} | ||
[[ | |||
== Feedback form == | |||
For general feedback or concerns, {{SITENAME}} has an [[staff:Prism_Party:Feedback|anonymous feedback form]]. Submissions to this form are visible only to [[Staff|Admins]] or higher. Due to the anonymous nature of this form, you will not receive a response or acknowledgement should you submit a response here. Submissions to this form are not checked on a regular basis; if you require urgent attention, consider contacting us through another means first. | |||
[[Category:Prism Party community]] | [[Category:Prism Party community]] | ||
{{DISPLAYTITLE:Contact us}} | {{DISPLAYTITLE:Contact us}} | ||
{{Short description|Have a comment? Let us know!}} | {{Short description|Have a comment? Let us know!}} | ||
Latest revision as of 05:49, 28 July 2024
Contact us
Click here or press / to start searchingHey! Let's have a chat.[edit]
Prism Party aims to provide a fun, safe, and inclusive place for everyone to play! While we strive to make our network as polished and worry-free as possible, we understand the occasional need to report issues or seek assistance. Here are some of the ways you can reach out to us for comment!
Regardless of the method you choose, please remember to be patient! Prism Party is a network of volunteers; instant responses are not guaranteed.
Discord[edit]
For quick responses from our Staff team, you can create a ticket from within our Discord server.
- Create an account or log into Discord.
- Join our Discord server using this link: https://discord.gg/PrismParty
- Verify and link your Minecraft account with the server.
- Create a private ticket using the form in the general-support channel, or use community-help for public server inquiries.
Forums[edit]
For non-urgent inquiries about the server, Prism Party has a community-facing forums for help and support threads.
- Log in or Create an account.
- Create a new thread within our Community Help forum.
In-game[edit]
For urgent assistance while in-game, you can use the /helpop [reason] command. Please note that this command alerts all of staff, is publicly visible, and is typically reserved for emergency use. For inquiries, please wait for online staff to become available, or use another method.
Email[edit]
For confidential or important matters, you can email Prism Party's support address. This address is only monitored by the server founder and is checked on a daily basis. Remember to be as detailed as possible within your email.
Feedback form[edit]
For general feedback or concerns, Prism Party has an anonymous feedback form. Submissions to this form are visible only to Admins or higher. Due to the anonymous nature of this form, you will not receive a response or acknowledgement should you submit a response here. Submissions to this form are not checked on a regular basis; if you require urgent attention, consider contacting us through another means first.